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Frequent Questions
Please choose your topic below. Can't find the answer to your question? Fill out our contact form and we will try our best to get back to you as quickly as possible!
My Order
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"First, make sure you sign up for our newsletter to receive your welcome email. In your welcome email, you should receive a code that you can use at checkout to get 15% off your first order and free shipping. Please note that this a one time use code, only applicable on full-priced items."
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Once you place your order you will receive a confirmation email, sent to your registered email address.
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Contact our customer care team who will check your order details and resolve the issue with your order.
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For all faulty, damaged or incorrect item(s) received, please contact our customer care team who will check your order details and resolve the issue. A return and refund will only be considered if the item(s) are deemed damaged or faulty.
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We all change our minds and that is ok! To make changes to your order please contact our customer care team. If possible the team will amend your changes before the order is processed, but if not the order will be "frozen" and our customer care team will be able to cancel the order.